Privacy Policy

1. Information We Collect

• Account information: name, email address, password hash, avatar, and account timestamps.
• User-generated content: posts, comments, messages, review text, replies, and uploaded media.
• Collaboration activity: room IDs, whiteboard events/strokes, video queue activity, and reactions.
• Subscription and payment data: selected plan, transaction references, gateway order/payment IDs, and status logs.
• Technical data: session tokens, device identifiers, push notification tokens, and request metadata needed for reliability and security.

2. How We Use Information

• To create and secure accounts, authenticate sessions, and provide core platform functionality.
• To deliver collaboration features including chat, whiteboard synchronization, video room workflows, and social posting.
• To process subscriptions, trial eligibility, plan activation, and payment verification/approval workflows.
• To enforce safety rules, prevent abuse, investigate misuse, and protect user and platform integrity.
• To provide service notifications, product updates, and support responses.

3. Legal Basis and Consent

We process data as necessary to provide requested services, to fulfill legitimate operational/security interests, and based on your explicit consent where required. By creating an account, you confirm that you have read and accepted this Privacy Policy.

4. Sharing and Disclosure

• We do not sell personal information.
• We may share limited data with infrastructure, communications, and payment providers strictly to run service features.
• We may disclose data if required by law, legal process, or to prevent fraud/security threats.

5. Security Controls

• Passwords are stored as hashes and not as plain text.
• Session and API access controls are applied to protected features.
• Administrative moderation and abuse controls are used to maintain platform safety.

6. Data Retention

Data is retained for as long as needed to provide features, meet legal obligations, resolve disputes, and enforce platform terms. Retention duration varies by data category such as account records, collaboration logs, support data, and billing records.

7. Your Rights

• Access and review your profile information.
• Request correction of inaccurate account data.
• Request account deletion or restriction where applicable by contacting support.
• Withdraw optional communications preferences when available.

8. Children’s Privacy

Play Lab is not intended for users below the legally required age in their jurisdiction. If an ineligible account is identified, access may be restricted or removed.

9. Policy Updates

We may update this policy when product features, legal obligations, or processing practices change. The effective date is updated on this page, and continued use after changes indicates acceptance of the revised policy.

10. Contact

For privacy questions, complaints, or data requests, contact: thisisrajatheonlyking@gmail.com